Our Shipping Perks
- Enjoy Complimentary Shipping on orders exceeding $149.95, available to golf enthusiasts across the continental United States.
- Benefit from expedited deliveries facilitated by trusted carriers like FedEx and UPS.
Global Golfing Reach
- For our valued customers in Alaska, Hawaii, Puerto Rico, Canada, and international destinations, we provide international shipping options.
- To discover the shipping fees tailored to your location and estimated delivery timelines, kindly reach out to our team.
Timely Dispatch
- Prime Golf Parts takes pride in swift order processing, typically within a mere 24 hours or one business day.
- You can anticipate your golf cart parts and accessories arriving within a speedy 2-5 business days.
Warehouses Nationwide
- Our expansive network of warehouses spans the nation, ensuring efficient shipping from locations in NV, AZ, TX, LA, FL, NC, IN, MD, and PA.
Simplified Returns
- We’re committed to hassle-free shopping with our generous 45-Day Zero-Hassle Return Policy.
- At Prime Golf Parts, we stand by our product recommendations, and if they don’t align with your needs, we cover all shipping and return costs.
- Furthermore, we diligently package and test every item before shipping. In the unlikely event of receiving a damaged or defective product, we shoulder the return shipping cost and promptly send you a replacement.
Please Bear in Mind
- Regrettably, we cannot accept returns for OBCs (Onboard Computers).
- Additionally, we do not facilitate returns or exchanges for orders placed outside the continental US.
- Kindly note that standard or expedited order shipping costs are non-refundable.
- Return shipping costs are typically your responsibility unless a prepaid label is issued.
- Returns sent Cash on Delivery (COD) will be regrettably refused.
- It’s essential to be aware that returns may incur up to a 20% restocking fee.
Incorrect or Defective Items for a Replacement
- In cases of damages or defects, please notify us within 48 hours of receiving your order.
- For sizeable LTL freight shipments (including batteries, roof tops, body kits, and other oversized items), inspect the product before signing the delivery receipt.
- We require photos and your cooperation in troubleshooting the products with us and our manufacturers. Prepaid return labels can be provided once the necessary information and photos are submitted.
- If we sent you the wrong item or if you placed your order over the phone and received a different product than expected, we’ll cover the return shipping costs. However, if you ordered yourself from our website, any return shipping costs are your responsibility. We encourage reaching out to us for guidance before placing an order if you have any doubts about product compatibility.
- Once the return process is initiated, we’ll promptly dispatch a replacement product to you at no additional charge.