Welcome to the Prime Golf Parts FAQ section — your go-to resource for quick answers about our products, shipping, returns, rewards, and more. If you can’t find what you’re looking for, feel free to contact our support team. We’re always happy to help.
🚚 Ordering & Shipping
Q: How do I place an order?
Ordering is simple. Just browse our website, add the items you want to your cart, and proceed through our secure checkout process.
Q: What are your shipping options?
We offer FREE Shipping on orders over $149.95 within the continental U.S. For international or non-contiguous U.S. destinations, please contact us for custom shipping rates.
Q: How long does shipping take?
Orders typically ship within 1 business day. Delivery usually takes 2–5 business days, depending on your location.
🔁 Returns & Warranty
Q: What is your return policy?
We offer a 45-Day Zero-Hassle Return Policy. If you’re not satisfied or received a defective item, you can initiate a return within 45 days of purchase. Read our full return policy →
Q: What is your warranty policy?
Many products include manufacturer warranties. Our team is here to assist with warranty claims and help you get the support you need. Contact us for warranty help →
Q: Do you refund return shipping costs?
Return shipping is the customer’s responsibility unless we issue a prepaid label.
🔧 Product Information
Q: How do I know if a product fits my golf cart?
Unsure about compatibility? Just reach out! Our team will help you confirm the right fit before you place an order.
Q: Are your products high quality?
Absolutely. We partner with trusted brands and inspect every item to ensure durability, reliability, and long-term value.
👤 Accounts & Checkout
Q: How do I create an account?
You can create an account during checkout or sign up here. Having an account helps you track orders, earn rewards, and speed up future purchases.
Q: What payment methods do you accept?
We accept all major credit/debit cards, plus flexible buy-now-pay-later options.
👉 See all accepted payment methods →
🎁 Loyalty Rewards Program
Q: Do you offer loyalty rewards?
Yes! You’ll earn 5% back in points on every purchase when logged into your account.
👉 Learn how our Loyalty Rewards Program works →
📦 Blind Shipping & Dropshipping
Q: Do you offer blind shipping or dropshipping?
Yes. All Prime Golf Parts orders are shipped without pricing information included in the package by default.
Shipments include only the necessary product details for fulfillment. Pricing, invoices, and full order breakdowns are sent exclusively to the email address used to place the order and are never included inside the box.
This allows dealers, installers, resellers, and online sellers to ship products directly to their customers while maintaining their own pricing and margins.
We hope this FAQ has been helpful! If you have further questions or need personalized assistance, please don’t hesitate to contact us. Your satisfaction is our priority.